At Kyvinta LLC, located at 115 N Locust Hill Dr, Lexington, KY 40509, US, and operating our online store at https://kyvinta.com, your privacy is a top priority. While we primarily serve customers within the United States, we are committed to upholding the highest standards of data protection, aligning with global best practices, including principles derived from the General Data Protection Regulation (GDPR). This statement outlines how we collect, use, protect, and handle your personal data.

1. Who We Are

Kyvinta LLC is a US-based e-commerce business specializing in Vehicle Parts & Accessories, specifically Vehicle Wheels. We are committed to protecting your personal information and respecting your privacy.

2. What Personal Data We Collect and Why

We collect various types of information to provide and improve our services to you:

  • Information You Provide Directly: When you make a purchase, create an account, or contact us, you may provide us with your name, billing and shipping address, email address, phone number, and payment information (handled securely by our payment processor). This data is essential for processing your orders, providing customer service, and communicating with you.
  • Automated Information (Cookies and Tracking): When you visit https://kyvinta.com, our website (built on WooCommerce) may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. This information helps us to improve your browsing experience, analyze site traffic, and enhance our services.
  • Communications: If you contact us via support@kyvinta.com or call +1 606-622-7434 during our customer service hours (Monday-Friday 9AM-5PM EST), we may record details of our interaction to help resolve your inquiries and improve our service.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Order Fulfillment: To process your purchases of vehicle wheels, manage payments through Credit/Debit Cards (Visa, Mastercard, Amex), and arrange for shipping.
  • Customer Service: To respond to your inquiries, provide support, and manage any returns or issues.
  • Website Improvement: To understand how our customers use our website, allowing us to enhance its functionality and your shopping experience.
  • Security and Fraud Prevention: To protect our website and customers from fraudulent transactions and unauthorized access.
  • Marketing Communications: With your explicit consent, we may send you promotional emails about new products or special offers. You can opt-out at any time.

Our processing of your personal data is based on the following legal grounds:

  • Contractual Necessity: We process your data to fulfill our contractual obligations with you, such as processing your order and delivering products.
  • Legitimate Interests: We process data for our legitimate business interests, such as improving our services, preventing fraud, and enhancing website security, provided these interests do not override your fundamental rights and freedoms.
  • Consent: For specific purposes like sending marketing communications, we will obtain your explicit consent. You have the right to withdraw your consent at any time.
  • Legal Obligation: We may process your data when required by law, such as for tax or regulatory compliance.

5. How We Share Your Data

We may share your personal data with trusted third parties only when necessary to provide our services or as required by law:

  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing (for Visa, Mastercard, Amex), website hosting (WooCommerce), and shipping. These providers are only given access to the personal information necessary to perform their specific services and are obligated to protect your data.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Your Data Protection Rights

Under data protection laws, you have several rights regarding your personal data. While we primarily operate in the US, we extend these rights to all our customers as a commitment to best practice:

  • Right to Access: You have the right to request copies of your personal data we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@kyvinta.com or call us at +1 606-622-7434. We will respond to your request within a reasonable timeframe.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we keep order information for a reasonable period to process returns and comply with financial regulations.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, SSL technology for data transmission, and working with PCI-compliant payment processors for all Credit/Debit Card (Visa, Mastercard, Amex) transactions. We strive to protect your personal data but cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site usage. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such information from our records.

11. International Data Transfers

As Kyvinta LLC is a US-based company that does not ship internationally and exclusively serves customers within the United States, all personal data collected is processed and stored primarily within the United States. We do not engage in international transfers of personal data for the purpose of fulfilling orders to non-US residents. Should any incidental processing of data from individuals outside the US occur, we would ensure it is handled in compliance with applicable data protection principles.

12. Changes to This GDPR Compliance Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the “last updated” date will be revised.

13. Contact Us

If you have any questions or concerns about this GDPR Compliance Statement or our data practices, please contact us:

  • Company Name: Kyvinta LLC
  • Website: https://kyvinta.com
  • Email: support@kyvinta.com
  • Phone: +1 606-622-7434
  • Address: 115 N Locust Hill Dr, Lexington, KY 40509, US
  • Customer Service Hours: Monday-Friday 9AM-5PM EST